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Microsoft Most
Popular Exam |
70-215
$10-$22 |
70-217
$19-$22 |
70-228
$10-$22 |
70-270
$10-$22 |
70-292
$10-$39 |
Cisco Most
Popular Exam |
642-452
$39 |
642-502
$39 |
642-511
$10-$30 |
642-522
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642-541
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Microsoft 70-272 - Supporting Users and Troubleshooting Desktop Applications on a Microsoft Windows XP Operating System
About the 70-272 exam:
Microsoft 70-272 - Supporting Users and Troubleshooting Desktop Applications on a Microsoft Windows XP Operating System exam was made available on 4 February 2004
Registering for this exam will cost you about $125.
You can register at Prometric or Pearson VUE at more than 30,000 locations worldwide.
70-272 Intended Students:
The Microsoft 70-272 - Supporting Users and Troubleshooting Desktop Applications on a Microsoft Windows XP Operating System exam is mostly intended for support end users who run Microsoft Windows XP Professional in a corporate environment or Microsoft Windows XP Home Edition in a home environment. Those students taking the 70-272 exam should have experience using applications that are included with the operating system, such as Microsoft Internet Explorer and Microsoft Outlook Express, as well as the productivity applications used in a corporate environment, such as Microsoft Office applications. Candidates should be able to resolve operating system issues by telephone, by connecting to an end user's system remotely, or by visiting an end user's desktop. They should have a working knowledge of operating in a workgroup or Active Directory domain environment and how end users are affected by each environment.
70-272 Skills being worked on:
The Microsoft 70-272 - Supporting Users and Troubleshooting Desktop Applications on a Microsoft Windows XP Operating System exam tests your ability to resolve end-user incident requests by configuring and troubleshooting the Microsoft Windows XP operating system
Preparing to do the 70-272 exam:
There are many resources available that you can use to prepare yourself for the Microsoft 70-272 - Supporting Users and Troubleshooting Desktop Applications on a Microsoft Windows XP Operating System exam. These resources can be found at the Microsoft website as well as at websites like TestKing.com. Resources include: the 70-272 study guide, the 70-272 practice exam, free 70-272 brain dumps, the 70-272 TestKing online test engine and 70-272 online training.
A 70-272 study guide and 70-272 study notes must include the following topics:
Configuring and Troubleshooting Applications
Resolving Issues Related to Usability
Resolving Issues Related to Application Customization
Configuring and Troubleshooting Connectivity for Applications
Configuring Application Security
70-272 Certifications achieved:
When you pass the 70-272 exam you get credit for the achieve Microsoft Certified Professional (MCP) status, and the Microsoft Certified Desktop Support Technician (MCDST) on Microsoft Windows XP certification
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